10

December

2024

Best Practices

Corporate business and Alliance Management

Aanshu Priyadarshani

Alliance management refer to the art and science of managing relationships between two or more organizations that collaborate to achieve shared objectives. At its core, the goal of alliance management is to ensure that partnerships are productive, mutually beneficial, and aligned with the strategic goals of both organizations involved. And even though the industry landscape has drastically evolved, one thing that still has dependency on people and their ability to manage relationships is partnerships. In the past, businesses often focused on growing through internal capabilities and competition. Today, however, the corporate world has witnessed paradigm shifts and have recognised the power of external collaborations—whether with other corporations, startups, suppliers, or even competitors.

Alliance Management has proved that no matter which vertical, the requirement for diffusing and managing problem when outsourced has greater positive impact. Strategic alliance management also makes for a more complex yet effective ball game in the corporate business world. It brings out the best in the parties involved. The idea of alliance management is to identify the right pain point, target the issue and bring in improvement in the relationships while ensuring all compliance requirements are met. There are various ways to utilize alliance management in organizations to achieve a seamless boost of business function:

1. Knowing what this alliance means to parties involved: Identifying the intent of the customer and what is to be achieved, is already half the war won. Being on the same page as the customer is primary, it helps identify risk & mitigation way early and gives room to boost effectiveness to deliver with quality.

2. Building a secure and robust ecosystem for the customer: This helps in realising the focus one needs to put in data and critical information that is shared across. Once the end goal is known, the strategy should be to build a customised solution for the customer that would work the best. Every environment would need different set of ecosystems, build in for the best outcomes.

3. Establishing KPIs: To further make sure that the right kind of outcome is achieved, it is crucial to know what is important to track and how achievable it can be. Using KPIs would be a good way to give measurable outcomes and help to track your progress.

4. Risk, issues and action: Upon clear understanding of requirement, end goal, right ecosystem and tracking methodology, the next step should be to create a risk mitigation plan to identify potholes that might be encountered. Being prepared early on is never a bad idea.

5. Alliance Governance Model: One of the building blocks to seal the deal in the right direction would be a plan to implement a governance structure and processes which enables the management of the relationship and over time enhances the relationship. A governance structure would be best described as a blueprint or framework for decision-making, accountability, and control within an organization, while ensuring compliance. This shall ensure an organization consistently operates within legal, regulatory, and ethical boundaries.

These are just very few basic groundworks that shall help in having strong roots and enabling a business relationship grow stronger. The need of this overall goal and direction is help steer towards the final outcome. Knowing where to go, enables the right focus and efficient decisions that support the eventual destination rather than loosing time and resources in every detail that’s not making a difference. The right kind of strategic alliance partner will evolve the business multifolds, leaving more time and energy for focusing on other aspects of the business. The future holds more opportunity and growth for such partnership and a prediction of exponential growth alliance management services.

About the Author

Aanshu Priyadarshani

foxdot Team

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